Terms of Service

1. Acceptance of Terms

By accessing or using dataremoval.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and dataremoval.ai.

2. Description of Service

dataremoval.ai provides an AI-powered personal data removal service. The Service scans data broker websites to find your personal information and submits removal requests on your behalf. The Service includes a real-time tracking dashboard, automated re-scanning, and optional dark web monitoring depending on your subscription tier.

The Service acts as your authorized agent in submitting data removal requests. By using the Service, you authorize dataremoval.ai to act on your behalf in contacting data brokers, submitting opt-out forms, and requesting deletion of your personal information from their databases.

3. Account Registration

To use the Service, you must create an account by providing a valid email address, name, and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

You must be at least 18 years old to create an account. Parents or guardians may add minor children's profiles to their family plan, but the parent or guardian is responsible for authorizing the data removal actions taken on behalf of the minor.

4. Subscriptions and Payment

The Service is offered through paid subscription plans (Starter, Plus, and Pro) with monthly or annual billing options. Prices are listed on our pricing page and are subject to change with 30 days notice to existing subscribers.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings or by contacting support. Upon cancellation, you retain access to the Service until the end of your current billing period.

All payments are processed by Stripe. By subscribing, you agree to Stripe's terms of service for payment processing. Refunds are available within the first 14 days of a new subscription if you are not satisfied with the Service.

5. Accuracy of Information

You are responsible for providing accurate personal information in your monitored profiles. Inaccurate information may result in our AI agent being unable to locate your profiles on data broker sites or submitting removal requests for the wrong records. dataremoval.ai is not responsible for removal failures caused by incorrect or incomplete profile information.

You must only submit personal information that belongs to you or individuals you are legally authorized to represent (such as minor children in your custody). Submitting another person's information without their consent is prohibited and may result in account termination.

6. Limitations of Service

While our AI agent achieves a high removal success rate, we cannot guarantee that every data broker will comply with removal requests. Some data brokers may refuse requests, delay processing, or re-acquire your information from new sources. We commit to making best efforts to remove your data and will continuously monitor and re-submit requests as needed.

Removal timelines vary by broker. Most removals are completed within 7 to 14 days, but some brokers may take up to 45 days to process requests. Timelines stated on our website and dashboard are estimates based on historical data and are not guarantees.

The Service scans our database of known data brokers. We cannot guarantee coverage of every data broker in existence, as new brokers appear regularly and some operate covertly. We continuously expand our broker database to maximize coverage.

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to the website design, AI scanning technology, removal algorithms, and brand assets, are owned by dataremoval.ai and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

8. Prohibited Uses

You may not use the Service to:

  • Submit removal requests for personal information that does not belong to you or individuals you are authorized to represent.
  • Attempt to interfere with, disrupt, or overload the Service or its infrastructure.
  • Use automated tools (other than the Service itself) to access the Service without our written permission.
  • Violate any applicable local, state, national, or international law.
  • Resell, sublicense, or commercially exploit the Service without our written consent.

9. API Terms

If your subscription includes API access, you agree to use the API within the rate limits specified for your plan. API tokens must be kept confidential and not shared with unauthorized parties. We reserve the right to revoke API access if we detect abuse, excessive usage beyond plan limits, or security concerns.

10. Limitation of Liability

To the maximum extent permitted by law, dataremoval.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claims arising from these Terms or the Service is limited to the amount you paid for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless dataremoval.ai, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third party's rights.

12. Termination

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that we reasonably believe causes harm to the Service or other users. We will make reasonable efforts to notify you before or promptly after termination, except where immediate action is necessary for security reasons.

Upon termination, your access to the Service will cease and your personal data will be deleted in accordance with our Privacy Policy.

13. Dispute Resolution

Any disputes arising from these Terms or the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in English. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify existing users of material changes via email at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

16. Contact

For questions about these Terms of Service, contact us at:

Email: [email protected]