Privacy Policy

1. Introduction

dataremoval.ai ("we," "us," or "our") is a personal data removal service that helps individuals find and remove their personal information from data broker websites. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at dataremoval.ai and our data removal services.

We understand the irony of asking for personal information in order to remove it. We take this responsibility seriously. Your data is used exclusively to identify and remove your profiles from data broker sites. We never sell, share, rent, or trade your personal information with third parties for their marketing purposes.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and an encrypted password. We also record your IP address at registration for security purposes.

Profile Information

To perform data broker scans and removal requests on your behalf, we collect the personal information you provide in your monitored profiles. This may include your full name, email addresses, phone numbers, home addresses (current and past), aliases, and date of birth. This information is strictly necessary to identify your records on data broker sites and submit accurate removal requests.

Payment Information

Subscription payments are processed by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe handles all payment data in compliance with PCI-DSS Level 1 standards. We store only a reference to your Stripe customer ID and subscription status.

Usage Information

We automatically collect certain technical information when you use our service, including your browser type, operating system, referring URL, pages visited, and interaction timestamps. This data helps us improve the service and diagnose technical issues.

Scan and Removal Data

When our AI agent scans data brokers and submits removal requests, we store records of which brokers were checked, what data was found, what removal requests were sent, and the status of each request. This data is associated with your account and is necessary to track the removal process and provide you with status updates.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Data broker scanning — To search for your personal information across our database of 750+ data brokers and people-search sites.
  • Removal requests — To submit opt-out and removal requests to data brokers on your behalf, using the minimum information necessary to identify your records.
  • Account management — To create and maintain your account, process subscription payments, and provide customer support.
  • Service communications — To send you scan results, removal status updates, dark web alerts, and monthly progress reports.
  • Service improvement — To analyze usage patterns, identify bugs, and improve the accuracy and coverage of our scanning and removal systems.
  • Security — To detect and prevent fraud, unauthorized access, and other malicious activity.

4. Data Storage and Security

All personal data stored on our servers is encrypted at rest using AES-256 encryption. Data transmitted between your browser and our servers is encrypted in transit using TLS 1.3. Database access is restricted to application services through firewalled network configurations, and all database queries are parameterized to prevent SQL injection.

Access to personal data within our organization is limited to authorized personnel who require it to operate the service. All access is logged and audited.

5. Data Sharing

We share your personal information only in the following limited circumstances:

  • Data brokers — We share the minimum information necessary with data brokers to identify your profiles and submit removal requests. This is the core function of our service.
  • Payment processor — Stripe receives payment information necessary to process your subscription.
  • Infrastructure providers — Our hosting and cloud infrastructure providers (AWS) process data as part of operating the service. They are bound by data processing agreements.
  • Legal requirements — We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of dataremoval.ai, our users, or others.

We never sell your personal information. We never share it with advertisers or marketing companies. We never use it for purposes unrelated to the data removal service.

6. Data Retention

We retain your account and profile information for as long as your account is active. If you cancel your subscription, your account data is retained for 30 days in case you wish to reactivate. After 30 days, profile information is permanently deleted from our servers. Scan results and removal logs are anonymized and retained for service improvement purposes.

You may request deletion of your account and all associated data at any time by contacting us at [email protected].

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — You can request a copy of all personal data we hold about you.
  • Correction — You can update or correct inaccurate information in your account settings.
  • Deletion — You can request permanent deletion of your account and all associated personal data.
  • Portability — You can request your data in a machine-readable format.
  • Restriction — You can request that we limit processing of your personal data under certain circumstances.
  • Objection — You can object to processing of your data for specific purposes.

To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

8. Cookies

We use essential cookies required for the service to function, including session cookies for authentication and CSRF protection. We do not use advertising cookies, tracking cookies, or third-party analytics cookies. No personal data is shared with advertising networks through our website.

9. Children's Privacy

Our service can be used by parents or guardians to remove children's information from data broker sites. However, we do not knowingly allow individuals under 18 to create accounts directly. If a parent or guardian adds a child's profile to their family plan, the parent is responsible for providing that information and managing the child's data removal.

10. International Data Transfers

Our servers are located in the United States. If you are accessing our service from outside the United States, your data will be transferred to and processed in the United States. We implement appropriate safeguards for international data transfers as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through a notice on our website. Your continued use of the service after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]